More Accurate Diagnosis Results In Less Treatment Costs
Clinical impressions drive the cost of diagnostic treatment. Clinical impressions are based upon the interaction between patients and physicians. Patients are not good at communicating their conditions effectively to medical professionals. Physicians are poor listeners. The combination of poor communication and poor listening results in a high percentage of misdiagnosis, unnecessary treatments, unnecessary referrals, unnecessary tests, and unnecessary doctor visits. It has been estimated that nearly one third of all health care costs are due to misdiagnosis-the direct result of miscommunication.
Bridging the Gap in Patient-Physician Communication
By enabling better patient communications, and better physician listening, QCM bridges the miscommunication gap. Creating better communication between patient and physicians, results in more meaningful patient engagement, less unnecessary treatments, less unnecessary referrals, less unnecessary tests, and less unnecessary doctor visits. By reducing misdiagnosis QCM ultimately decreases health care costs to patients and payors alike.
- Less CoPays
- Less Deductibles
- Less Unnecessary Testing
- Less Diagnostics Cost
- Less Iatrogenic Injuries
- Less Referrals
At QCM we strive to solve this problem for patients, reducing the cost of diagnosis and treatment, providing an ongoing view into individual patient care needs.
Overcoming Patient Induced Bias
Patients are often poor communicators for a multitude of reasons. Some of these reasons include subconscious bias, confusion, lack of self-awareness, recall bias, or providing socially acceptable responses. In some instances, a lack of trust for a medical professional may cause a patient to hold back or misreport their symptoms.
Some Reasons For Patient Miscommunication Include:
- Lack of Self Awareness
- Self Deception
- Subconscious Bias
- Distrust of Medical Providers
- Negative Perception
- Confusion
- Recall Bias
- Illiteracy
Physicians Are Poor Listeners For a Multitude of Reasons. Some of Which Are:
- EHR Burnout
- Additional Data Gathering Requirements for MIPS & MACRA
- Information Overload
- Pressure to See More Patients in a Shorter Period of Time
*Average Patient Follow Up Visits Are 6 Minutes - Diminishing Reimbursements
- Frustration at Becoming Data Entry Personnel
- Insurance & Pharmacy Error Backlash
- Home Stress
- Financial Stress
- Unpaid Student Loans
- Lack of Control
- Diminished Autonomy
- Ongoing CME Requirements
- Time Constraints